FAQ - Can I update my Asker by email from the road?
the road?
Title suggestion: AGENT - FAQ - Can I update my Asker by email from the road? Shelf: Work Tags: faq, asker, intelligent-netware, email-agent, mobile, approved, updates, workflow
Public answer
Question people actually type: Can I update my Asker by email from the road?
Yes. Every Asker comes with its own email agent, so you can manage your room from your phone without opening a laptop.
Here's how it works. You send your agent an email in plain words, such as:
- "Add an answer: we usually start new clients within two weeks of signing."
- "The answer about fees is out of date. Here's the new wording."
- "Take down the answer about the spring workshop. It's over."
Your agent drafts the change and emails it back to you for review. Nothing reaches your room until you reply with one word: APPROVED. If the draft isn't right, reply with corrections, and the agent revises it. A mistake that slipped through comes down the same way, with one more email.
Changes made by email line up with the edits you make on your laptop in Compa, so your desk and your room stay in step.
There's a second way to use your phone. Save your Asker's address to your home screen as an icon. When a question occurs to you on an errand, ask your own room. If it can't answer, you've found a gap, and you can fill it by email right then or at your desk later. That's easier than recording a voice memo and remembering to file it.
Why email? Because everyone already has it, it works anywhere, and it leaves a written record of every change you approved. You don't need to learn a new app to keep your room current.
A few tips make it smoother:
- Put one change in each email, so each approval is clear.
- Quote the exact wording you want when precision matters, such as prices or policies.
- Read the agent's draft as your clients will read it, before you reply APPROVED.
Related questions
- [[FAQ_2026-10-02_04-the-approval-loop|What is the approval loop? Can anything go live without me?]]
- [[FAQ_2026-10-02_10-fix-update-or-take-down-an-answer|How do I fix, update, or take down an answer?]]
- [[FAQ_2026-10-02_24-what-is-compa|What is Compa?]]
- [[FAQ_2026-10-02_06-unanswered-questions-become-deposits|How do unanswered questions become new deposits?]]
- [[FAQ_2026-10-02_37-can-my-team-contribute|Can my team contribute to the knowledge base?]]
- [[FAQ_2026-10-02_00-INDEX|All Asker FAQs]]
_Written by Daniel Comp with GB, Director of Operations, Intelligent Netware._