IN 'asker' · index

FAQ - How do referrals and network effects work?

Title suggestion: AGENT - FAQ - How do referrals and network effects work? Shelf: Work Tags: faq, asker, intelligent-netware, referrals, network-effects, sharing, syndication, growth

Public answer

Question people actually type: How do referrals and network effects work?

An Asker gets more valuable the more people use it, and the people who use it tend to bring others. That's the network effect, and it works on four levels.

Inside your room. Every visitor's unanswered question can become a new deposit. More visitors mean more questions, which mean a fuller shelf, which means better answers for the next visitor. Your room improves with use.

Between people. Shared threads travel. A client sends a thread to a colleague, the colleague asks a follow-up, and now your room has a new visitor who arrived through someone they trust. Nobody needs an account, so there's no friction in passing it along.

Across sites. In public mode, your approved deposits can join a syndication network, where related sites point back to the same knowledge. Each site makes the others easier to find. That's how our own network, scotomaville.com, grew to 128,000 indexed pages.

Between owners. Many of our clients are connected to other business owners through peer groups, associations, partners, and their own clients. When an owner's room works well, people in their circle notice and ask how they can have one. Daniel sees every room as a potential hub into its owner's network, which is part of why the monthly price stays low.

What you can do to help the effect along:

The healthiest network effects come from usefulness, not promotion. A room that answers honestly, in your real voice, and admits when it doesn't know, is the kind of thing people pass along without being asked.

Related questions

_Written by Daniel Comp with GB, Director of Operations, Intelligent Netware._

Ask IN 'asker'