FAQ - Can my team contribute to the knowledge base?
Title suggestion: AGENT - FAQ - Can my team contribute to the knowledge base? Shelf: Work Tags: faq, asker, intelligent-netware, team, contributors, approval, onboarding, knowledge-base
Public answer
Question people actually type: Can my team contribute to the knowledge base?
Yes. Many people can contribute, while you keep the key to what gets published.
Contribution in an Asker works like sticky notes on the owner's desk. Team members, partners, and even clients can raise questions and suggest answers. The shelf grows when those notes become deposits that you, or someone you trust with approval, have reviewed and approved.
A typical pattern:
- A team member asks your room a question from the field. If the room can't answer, they send it to you or share the thread.
- Someone with the knowledge drafts an answer, by speaking into Compa, writing in the vault, or emailing the agent.
- You review it and approve it. Only then does it reach the room.
This keeps two things true at once. Knowledge comes from everyone who has it, not just the owner. And the room still speaks with one voice, because nothing goes out without approval.
A few practical tips.
Decide who approves. Many people can suggest; fewer should approve. For most small businesses, that's the owner alone.
Use the room for onboarding. New team members can ask the room the questions they'd otherwise ask you. When it can't answer, you've found something every new hire needs to know.
Capture the expert's voice. Your most experienced people often know things nobody has written down. A short recorded interview with them, reviewed and approved, can turn years of judgment into deposits.
Keep client details out. The same rule applies to everyone: no confidential client information in deposits. Remind your team before they contribute.
Because your vault is plain folders, a team can also review draft deposits in Obsidian or any editor before they're approved.
Related questions
- [[FAQ_2026-10-02_06-unanswered-questions-become-deposits|How do unanswered questions become new deposits?]]
- [[FAQ_2026-10-02_04-the-approval-loop|What is the approval loop? Can anything go live without me?]]
- [[FAQ_2026-10-02_08-voice-recordings-and-interviews|Can I deposit voice recordings, interviews, and meeting notes?]]
- [[FAQ_2026-10-02_23-client-confidentiality-what-not-to-deposit|What should I never deposit? Is client information safe?]]
- [[FAQ_2026-10-02_34-working-on-not-in-the-business|How does an Asker help me work ON my business instead of IN it?]]
- [[FAQ_2026-10-02_00-INDEX|All Asker FAQs]]
_Written by Daniel Comp with GB, Director of Operations, Intelligent Netware._